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SideQuest Privacy Policy

Effective Date: July 2, 2026

Last Updated: July 2, 2026

Jake Lane LLC, a Massachusetts limited liability company doing business as "SideQuest," with its principal place of business in Newburyport, Massachusetts ("SideQuest," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the SideQuest mobile application (the "App") and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide Directly

  • Account information: name, email address, password, and (for Business Accounts) business name, business category, and business address.

  • Profile information: profile photo and any other details you choose to add.

  • Content you post: posts, listings, promotions, comments, reviews, and messages submitted through the Service.

  • Communications: information you provide when you contact us for support or other inquiries.

1.2 Information Collected Automatically

  • Location data: with your permission, we collect precise or approximate geolocation data from your device in order to show you relevant local content and to allow you to check in or discover nearby happenings. You can disable location access at any time in your device settings.

  • Device and usage information: device type, operating system, unique device identifiers, app version, IP address, crash logs, and how you interact with the Service (pages/screens viewed, features used, time spent).

  • Cookies and similar technologies: we and our service providers may use mobile analytics tools and similar technologies to understand usage patterns and improve the Service.

1.3 Information from Third Parties

  • Payment information: when a Business Account subscribes to a paid plan, payment is processed by Stripe, Inc. We receive limited transaction information from Stripe (such as subscription status and last four digits of a payment method) but do not receive or store full card numbers.

  • If you choose to log in or link a third-party account (e.g., Apple or Google sign-in), we receive basic profile information from that provider as permitted by your settings with them.

2. How We Use Information

We use the information we collect to:

  • Operate, maintain, and improve the Service, including showing you relevant local content based on your location;

  • Create and manage your account, and process Business Account subscriptions and billing through Stripe;

  • Communicate with you about the Service, including updates, security alerts, and support requests;

  • Send promotional or marketing communications, where permitted, and which you may opt out of at any time;

  • Monitor and analyze usage trends to improve functionality and user experience;

  • Detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service;

  • Comply with legal obligations and enforce our agreements.

3. How We Share Information

We do not sell your personal information. We may share information as follows:

  • With other users: your public profile, posts, and Business Account content are visible to other users of the Service as intended by the Service's design.

  • Service providers: we share information with vendors who perform services on our behalf, including Stripe (payment processing), cloud hosting providers, analytics providers, and customer support tools, each of whom is contractually restricted from using your information for purposes other than providing services to us.

  • Legal and safety reasons: we may disclose information if required by law, subpoena, or legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of SideQuest, our users, or the public.

  • Business transfers: if SideQuest is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

  • With your consent: we may share information for any other purpose disclosed to you at the time of collection or with your consent.

4. Location Data

Location data is central to how the Service functions, allowing us to surface businesses and happenings near you. We collect location data only while you are using the App, or continuously if you grant background location permission, depending on your device settings and choices. You may revoke location permissions at any time through your device's privacy settings, though this may limit or disable certain features.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete or de-identify your personal information within a commercially reasonable period, except where retention is required for legal, tax, security, or fraud-prevention purposes.

6. Your Choices and Rights

  • Account information: you may review and update your account information at any time within the App.

  • Location: you may disable location permissions through your device settings.

  • Marketing communications: you may opt out of promotional emails or push notifications through the App settings or by following unsubscribe instructions in our communications.

  • Account deletion: you may request deletion of your account by contacting us at support@thequesters.net or through in-app account settings, if available.

Depending on your state of residence, you may have additional rights under applicable state privacy laws (such as the Massachusetts data breach notification law or, if applicable to you, laws such as the California Consumer Privacy Act), including the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain sharing. To exercise these rights, contact us at support@thequesters.net.

7. Minimum Age

The Service is intended for use only by individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly. If you believe someone under 18 has provided us with personal information, please contact us at support@thequesters.net.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

9. Third-Party Links and Content

The Service may contain links to or content from third parties, including Business Account listings, external websites, or payment pages. This Privacy Policy does not apply to the practices of third parties, and we encourage you to review the privacy policies of any third-party service you interact with.

10. International Users

The Service is intended for use by individuals located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those of your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other reasonable means prior to the change becoming effective. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.